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Privacy Policy

Last updated: October 23, 2026

At MasWP, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect personal data when you visit our website, contact us, use our online demo or purchase Order Workspace Pro.

Data Controller

  • Legal name: Manuel Amador Sánchez
  • Trading name: MasWP
  • Tax ID: 52298745B
  • Address: Alpechín 7, 41650 El Saucejo, Spain
  • Email: hello@maswp.net

Information We Process

Depending on how you interact with MasWP, we may process:

  • Your name and email address when you contact us or request support.
  • Messages, technical details and screenshots you voluntarily provide when requesting assistance.
  • Purchase, subscription and license information associated with Order Workspace Pro.
  • Technical information such as IP addresses, browser information and security logs required for website operation and protection.
  • Website usage information collected through analytics technologies, where permitted by your consent and applicable law.
  • Technical information and temporary activity data needed to operate and protect our online demonstration environment.

Please do not include passwords, payment card details or real customer information in support messages or demonstration environments.

Purposes and Legal Bases

We process personal data for the following purposes and legal bases under the General Data Protection Regulation (GDPR):

  • Enquiries and support: To respond to questions, investigate technical issues and provide assistance. The legal basis is our legitimate interest in responding to enquiries or the performance of a contract, as applicable.
  • Purchases and licensing: To manage Order Workspace Pro purchases, license activation, updates and customer assistance. The legal basis is contractual necessity.
  • Legal obligations: To comply with applicable accounting, tax and other legal requirements.
  • Website security: To protect our website, services and demonstration environment against misuse, unauthorized access and technical incidents. The legal basis is our legitimate interest in maintaining secure services.
  • Analytics: To understand website usage and improve our services. Where required, this processing is based on your consent.
  • Marketing communications: Where applicable, we may send promotional communications when a valid legal basis exists, including consent where required. You may unsubscribe or object to such communications as permitted by law.

Freemius and Purchase Processing

Order Workspace Pro purchases made through our official checkout are processed by Freemius, our authorized reseller and Merchant of Record.

Freemius handles checkout, payments, applicable taxes, subscriptions, billing and software licensing. MasWP may receive relevant customer, transaction and license information from Freemius to provide the purchased product, license-related assistance and technical support. MasWP does not directly collect or store your full payment card details through this checkout.

Freemius processes personal information according to its own privacy and legal terms. For more information, please read the Freemius Privacy Policy.

Purchases through third-party marketplaces may also be subject to the marketplace’s own privacy policy and payment processing arrangements.

Analytics and Cookies

Our website uses Google Analytics 4 to understand website traffic and how visitors interact with our pages. Analytics may process information such as visited pages, interactions, approximate location, device information and technical identifiers, depending on consent and the applicable configuration.

We use a cookie consent management tool to provide information about cookies and manage visitor preferences. Non-essential cookies and analytics technologies are subject to the consent requirements of applicable law.

You can manage your cookie preferences through the cookie consent controls available on our website. Additional information about cookie categories, providers and retention periods is available in our Cookie Policy.

Data Sharing and Service Providers

MasWP does not sell personal data.

We may share or make personal information available to service providers when necessary to operate our website, provide hosting and security, process payments, manage licenses, deliver technical support or measure website usage. These providers include Freemius and, where applicable, Google Analytics and our hosting and technical service providers.

We may also disclose information when legally required or necessary to protect legitimate legal rights.

International Data Transfers

Some service providers, including Freemius and Google, may process personal information outside the European Economic Area, including in the United States.

Where international transfers are subject to GDPR requirements, applicable transfer mechanisms and safeguards must be used, such as adequacy decisions or appropriate contractual protections. Further information about the processing locations and safeguards used by these providers is available in their respective privacy policies and data protection documentation.

Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or to meet applicable legal obligations.

  • Contact and support information is retained as needed to respond to requests, provide follow-up assistance and manage related matters.
  • Purchase and licensing information may be retained while the customer relationship remains active and for any additional period required by applicable law.
  • Website security information is retained according to operational and security needs.
  • Analytics information is subject to the retention settings of the relevant service and applicable consent requirements.
  • Temporary demonstration data is retained only as needed to operate and maintain the demonstration environment.

Information may be deleted, anonymized or retained for a longer period when legally required or justified by an applicable legal basis.

Your Data Protection Rights

Under the GDPR and other applicable laws, you may have the right to:

  • Access your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your personal data when applicable.
  • Request restriction of processing.
  • Object to certain processing activities.
  • Request data portability when applicable.
  • Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of previous processing.

To exercise your rights or ask a privacy-related question, contact hello@maswp.net. We may request reasonable information to verify your identity before responding.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or another competent supervisory authority.

Information Required to Provide Services

Providing personal information is generally voluntary. However, certain information, such as a valid email address and the details needed to process a purchase or activate a license, may be necessary to provide the requested service or fulfill contractual obligations.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or applicable legal requirements. The latest version will be published on this page with its updated date.

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